While we all would prefer that products always work as expected out of the box, a very small percentage of the time there will be a problem. We're very sorry when this happens but sometimes items just don't work correctly straight from the manufacturer. Usually there's nothing you or urbangrabber.in could have done to prevent it.
If there is a manufacturer's warranty, the warranty specifics, including contact information, are typically found in the packaging. If you can't find it or if the warranty is through yourtechcart.com and not the manufacturer, we'll be happy to provide you with the necessary information.
Returns are allowed if urbangrabber.com receives your request within 15 calendar days from delivery. All returns must be received complete (all original packaging and contents) by urbangrabber.com within 14 calendar days after the return is approved. Return shipping costs are covered by urbangrabber.in for any damaged or defective product.
To request warranty information or to request a return for a defective item, please Contact Us with a description of the damage/defect and include photos of the product to speed-up return processing.